Introduction

Welcome to Thread and Tees! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information from you when you visit our website, place an order, or interact with us in other ways. This may include:

  1. Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and payment details.
  2. Browsing Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our site through cookies and similar technologies.
  3. Communications: If you contact us via email, phone, or other methods, we may keep a record of your correspondence to better assist you in the future.

How We Use Your Information

We use the information we collect to:

  1. Process Orders: Your personal information is essential for fulfilling your orders, processing payments, and delivering your products.
  2. Improve User Experience: We analyze browsing information to improve our website, tailor our content, and enhance the overall user experience.
  3. Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt out of these communications at any time.
  4. Customer Support: We use your contact information to respond to your inquiries, resolve issues, and provide customer support.
  5. Legal Obligations: We may be required to use your information to comply with legal obligations or to protect the rights, safety, and property of Thread and Tees.

How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it. These measures include:

  • Encryption of sensitive data, such as payment information
  • Secure servers and firewalls
  • Regular monitoring and testing of our systems

While we do our best to protect your data, no system can be 100% secure. Therefore, we encourage you to take steps to protect your own information, such as keeping your account credentials confidential.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, and marketing. These providers are required to keep your information confidential and use it only for the purposes we specify.
  2. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
  3. Business Transfers: In the event that Thread and Tees is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transaction.

Cookies and Tracking technologies

Thread and Tees uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that allow us to remember your preferences and recognize you during future visits.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Choices and Rights

You have the right to:

  • Access and Update Information: You can review and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by following the instructions in the email or contacting us.
  • Request Data Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

Children’s Privacy

Thread and Tees does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.